Millioner Casino Privacy Policy

Data Controller

The data controller responsible for personal data processed through millionerslots.com is NovaForge Ltd, a company incorporated and registered at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros, under company registration number 15684. NovaForge Ltd holds a B2C gaming licence from the Gaming Board of Anjouan under licence No. ALSI-152406028-FI2 and processes player data in connection with its licensed gambling operations.

For all personal data enquiries, access requests, or complaints relating to data handling, contact us at [email protected], clearly marking your message as a privacy or data protection matter.

What Data We Collect

We collect several categories of personal data in connection with the registration, operation, and maintenance of your Millioner account.

Registration data includes your full name, date of birth, country of residence, email address, chosen username, and account currency selection. This information is collected when you create your account and is required to establish the contractual relationship between you and NovaForge Ltd.

Payment data includes the details of the payment methods you use to deposit and withdraw funds, such as the first six and last four digits of card numbers, e-wallet account identifiers, and cryptocurrency wallet addresses. Full card numbers are not stored on Millioner’s systems; card processing is handled by contracted payment service providers who are independently certified to applicable card data security standards.

KYC documentation includes copies of government-issued photo identification (passport, national identity card, driver’s licence), proof of residential address (utility bill, bank statement, or equivalent), and where required, evidence of the source of funds. These documents are collected to fulfil our legal obligations under the anti-money-laundering and know-your-customer requirements attached to licence No. ALSI-152406028-FI2.

Technical data includes your IP address, browser type and version, operating system, device identifiers, session timestamps, login history, and pages visited within the platform. This data is collected automatically during each visit.

Gaming data includes your bet history, game session records, bonus activity, tournament participation, and win and loss records. This data is required for the operation of your account, for the calculation of cashback and VIP program benefits, and for regulatory reporting.

Purposes and Legal Basis

We process your personal data for the following purposes, each resting on a defined legal basis.

Account creation and management: processing is necessary to perform the contract between you and NovaForge Ltd and to comply with regulatory obligations under our gaming licence.

Payment processing and fraud prevention: processing is necessary to perform the contract and to comply with legal obligations relating to anti-money-laundering and financial crime prevention.

KYC identity verification: processing is required to comply with legal obligations imposed by the Gaming Board of Anjouan and applicable AML regulations.

Customer support: processing is necessary to perform the contract and to pursue our legitimate interest in resolving disputes and improving service quality.

Promotional communications: where you have opted in to receive marketing emails, processing rests on your consent, which you may withdraw at any time by contacting [email protected] or using the unsubscribe link in any marketing email.

Platform security and fraud detection: processing rests on our legitimate interest in protecting the platform, our players, and the integrity of gaming operations.

Transfer to Third Parties

We share your personal data with third parties only where necessary to operate our platform or comply with our legal obligations. Categories of recipients include the following.

Payment service providers including Visa, Mastercard network processors, Skrill, Neteller, MiFinity, and cryptocurrency exchange and processing services receive the minimum payment data required to process your transactions. These providers operate under their own data protection obligations and are not authorised to use your data for any purpose other than processing your payment.

Game software providers including Pragmatic Play, Evolution Gaming, Play’n GO, Hacksaw Gaming, Nolimit City, NetEnt, and other studios in the Millioner catalogue receive technical session data necessary to deliver game content and maintain RNG audit trails. Providers are supplied only with session identifiers and game-outcome data; they do not receive your name, address, or payment details.

KYC and identity verification services receive copies of your submitted identity documents for the purpose of verifying your identity in compliance with our licence conditions.

Regulatory and law enforcement authorities receive data where we are legally required to disclose it by applicable law, court order, or the direction of the Gaming Board of Anjouan.

We do not sell personal data to third parties or share it for third-party marketing purposes.

Data Retention

We retain your personal data for as long as your account is active and for a period of five years following account closure, or longer where required by applicable law or ongoing regulatory investigation. Gaming and transaction records may be retained for a longer period to satisfy the record-keeping requirements attached to licence No. ALSI-152406028-FI2.

Upon account closure, your data is flagged for deletion at the end of the applicable retention period. Some anonymised statistical data derived from your gaming activity may be retained indefinitely for aggregate analytical purposes, in a form that cannot be linked back to you individually.

Your Rights as a Data Subject

Depending on your jurisdiction, you may hold several rights in relation to the personal data we hold about you.

The right of access allows you to request a copy of all personal data we hold about you. The right of rectification allows you to ask us to correct inaccurate or incomplete data. The right of erasure allows you to ask us to delete your personal data where it is no longer necessary for the purpose for which it was collected, subject to our retention obligations. The right to restriction of processing allows you to ask us to pause processing of your data while a dispute about its accuracy or use is resolved. The right to object allows you to object to processing based on legitimate interests. The right to data portability allows you to receive a structured, machine-readable copy of data you have provided to us.

To exercise any of these rights, contact us at [email protected]. We will respond within one calendar month of receiving a valid request. Where a request is complex or numerous, we may extend this period by a further two months, notifying you accordingly.

International Data Transfers

NovaForge Ltd is incorporated in the Autonomous Island of Anjouan, Union of Comoros, and our primary processing infrastructure operates from servers outside the European Economic Area. Where your data is transferred internationally, we apply contractual safeguards and technical security measures including 256-bit SSL encryption to ensure an equivalent level of protection to that which would apply within a regulated jurisdiction. If you require further information about the specific transfer mechanisms in place, contact us at [email protected].

Cookies and Analytics

Millioner uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. Cookies fall into the following categories.

Strictly necessary cookies are required for the platform to function, including session management, login authentication, and the operation of the cashier. These cannot be disabled without preventing core functionality.

Analytics cookies collect anonymised information about how players navigate the site, which pages are visited most frequently, and where sessions end. This data is used to improve the platform and is not linked to your identity.

Marketing and preference cookies record your content preferences and, where you have consented, support delivery of relevant promotional content. You can manage your cookie preferences at any time through the consent banner displayed on your first visit or through your browser settings. Note that disabling certain cookie categories may affect your experience on the platform.

Lodging a Complaint with a Supervisory Authority

If you believe your personal data has been handled in breach of applicable data protection law, you have the right to lodge a complaint with a competent supervisory authority in your country of residence. Contact details for national data protection authorities are publicly available from each authority’s official website. You may also raise concerns with us first by emailing [email protected], as we prefer the opportunity to address your concern directly before any formal escalation.

Contact for Data Requests

All data protection enquiries, access requests, erasure requests, and privacy complaints should be directed to [email protected]. Please include your full name, registered account email address, and a clear description of your request or concern so we can handle it promptly.